Returns & Exchanges

At Chamushim IL, we want you to be completely satisfied with your fashion choices. If your purchase isn't the perfect fit, you can return or exchange items within 14 days of delivery in their original condition.

1

Check Eligibility

Ensure your items are unworn, unwashed, and still have all original tags attached to qualify for a return or exchange.

2

Submit a Request

Contact our customer service team via email or WhatsApp with your order number to receive a return authorization code.

3

Pack and Ship

Securely pack your items and send them back to our logistics center using a trackable shipping method of your choice.

4

Receive Refund

Once our team inspects the returned goods, we will process your refund or ship your new exchange item within 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing